Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCCDE032 Mapping and Delivery Guide
Deliver emergency relief services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCCDE032 - Deliver emergency relief services
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Communicate in an emergency relief context.
  • Communicate with people and families to identify their priorities and issues.
  • Communicate with people and families to support them to resolve their needs and issues.
  • Communicate mission and values of the service agency.
  • Communicate appropriately when working with other agencies.
       
Element: Provide emergency relief services.
  • Assess the priorities of people and families to ensure suitable support is recommended.
  • Provide information to people and families according to their priorities.
  • Ensure recommended relief services are within agency’s capabilities and budget to provide.
  • Refer people and families to agencies, services and professionals according to their individual needs.
  • Provide support and advocacy for people and families according to their priorities.
  • Provide emergency relief services according to legislative requirements and organisational policies and procedures.
       
Element: Undertake administrative duties.
  • Maintain networks with other agencies.
  • Attend meetings to review agency range of services.
  • Maintain statistics according to organisational policies and procedures.
  • Maintain files and financial records according to organisational policies and procedures.
  • Mentor new volunteers in working within organisation philosophies and ethical frameworks.
  • Undertake activities as required to support organisational mission and values.
       
Element: Review and monitor own work.
  • Identify scope of work to ensure that services provided are within personal and organisation capabilities.
  • Address diverse views and conflicts within the organisation to ensure service provision is maintained.
  • Participate in organisational monitoring activities to enable service provision to be reviewed.
  • Seek to address difficulties and assistance with appropriate person.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Communicate with people and families to identify their priorities and issues. 
Communicate with people and families to support them to resolve their needs and issues. 
Communicate mission and values of the service agency. 
Communicate appropriately when working with other agencies. 
Assess the priorities of people and families to ensure suitable support is recommended. 
Provide information to people and families according to their priorities. 
Ensure recommended relief services are within agency’s capabilities and budget to provide. 
Refer people and families to agencies, services and professionals according to their individual needs. 
Provide support and advocacy for people and families according to their priorities. 
Provide emergency relief services according to legislative requirements and organisational policies and procedures. 
Maintain networks with other agencies. 
Attend meetings to review agency range of services. 
Maintain statistics according to organisational policies and procedures. 
Maintain files and financial records according to organisational policies and procedures. 
Mentor new volunteers in working within organisation philosophies and ethical frameworks. 
Undertake activities as required to support organisational mission and values. 
Identify scope of work to ensure that services provided are within personal and organisation capabilities. 
Address diverse views and conflicts within the organisation to ensure service provision is maintained. 
Participate in organisational monitoring activities to enable service provision to be reviewed. 
Seek to address difficulties and assistance with appropriate person. 

Forms

Assessment Cover Sheet

CHCCDE032 - Deliver emergency relief services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCDE032 - Deliver emergency relief services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: